Covid 19 health and safety measures
Hotel Suzanna ensures full compliance with the operating standards of the National Public Health Organization.We have reinforced our hygiene and safety measures and procedures in full accordance with the protocols established by the Greek Government, thus making your stay safe and carefree.
The health and safety measures we are implementing include:
• All guests use hand sanitizer upon arrival.• Antiseptics are available at the reception desk.• Temperature is checked upon arrival.• Social distancing of at least 2 meters is ensured within the hotel. Furniture is arranged to ensure a safe social distance.• Check-in time: 15:00 & check-out: 11:00 ensuring sufficient time to properly sanitize the rooms.• Contactless check-in.• Key cards disinfected upon arrival.• Housekeeping disinfects the rooms taking special care of sensitive positive (switches, handles, taps, fridge, etc.).• Doctor directly available upon request for medical services.• A complete medical kit that has been created according to the Instructions of the Greek Government is available at the hotel reception. The kit contains disinfectant wipes, face / eye masks, face shield, gloves, protective apron, full-length long-sleeved tracksuit and biological hazard waste bag.
Public Areas
• All surfaces (indoor and outdoor) are properly and frequently cleaned and disinfected.• Pool operation follows the new COVID-19 protocols. Pool sunbeds are fully disinfected before use and towels are provided by our staff upon request. • Social distancing is ensured.• The maximum swimming pool capacity: 1 person per square meter surface
Rooms
• We apply the highest standards of cleaning and disinfection, strictly following the protocols proposed by the National Public Health Organization and the World Health Organization. We place special emphasis on areas such as the bathroom and on objects and surfaces of frequent contact such as telephone, remote control, handles, switches and safe.• No catalogs, magazines, notebooks, pens or decorative pillows in the room. • Daily cleaning of rooms or change of linen, based on the instructions of N.P.H.O., is no allowed. •Room cleaning and linen change is done every three days. However, if you wish more frequent service during your stay, please inform the front desk. Adequate ventilation during the cleaning process of the room, in ensured, as recommended by the instructions of N.P.H.O. (National Public Health Organization of Greece). • Electronic devices, such as remote controls, are disinfected and wrapped with a disposable cover.• Air conditioning systems are controlled and disinfected.